Over 20 years of experience

I combine my expertise in customer experience strategy, visual design, and technical/marketing writing to create effective communications for websites, print, and many other business needs. I also offer strategic business guidance to help my clients define marketing goals and make key decisions, and I keep us focused to ensure successful, on-time results.

I've worked with small and large companies, from helping launch high-tech startups to managing design and writing teams at Microsoft for 5 years. I'm also Creative Director for a consulting firm based in San Francisco, CA where we help corporate clients create customer-friendly solutions.

I authored a book on web animation, and ran my own kids clothing company for 4 years, selling my designs nationwide and internationally.

I help clients with a wide range of projects —from design and writing for websites, brochures and tradeshows to writing technical whitepapers.
I'm passionate about creating solutions that are comfortable and visually engaging so people easily find what they need, understand what's important, and feel inspired to engage further.