gavin james | communication design consulting

 

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my background

Over 20 years of experience

I combine my expertise in customer experience strategy, visual design, and technical/marketing writing to create effective communications for websites, print, and many other business needs. I also offer strategic business guidance to help my clients define marketing goals and make key decisions, and I keep us focused to ensure successful, on-time results.

I've worked with small and large companies, from helping launch high-tech startups to managing design and writing teams at Microsoft for 5 years. I'm also Creative Director for a consulting firm based in San Francisco, CA where we help corporate clients create customer-friendly solutions.

I authored a book on web animation, and ran my own kids clothing company for 4 years, selling my designs nationwide and internationally.

I help clients with a wide range of projects —from design and writing for websites, brochures and tradeshows to writing technical whitepapers.
I'm passionate about creating solutions that are comfortable and visually engaging so people easily find what they need, understand what's important, and feel inspired to engage further.

Gavin

What matters most

Smart planning, creativity, integrity and humor go a long way —and I bring all of that to my life and work. I really appreciate my clients and take great care of them. I respond quickly, meet all deadlines, honor our budget, and work hard to exceed expectations.

Most of all, I make it easy for people because I'm "one-stop shopping." I can help you plan a communication strategy so you are targeting the right people in the right way; design your website and marketing materials; and write all your communications with a style and voice that truly fits your business and that anyone can understand.

That's the heart of my work:  helping people connect in meaningful ways so that everyone has a great experience.

Contact me to learn more fountain pen

 

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